Privacy Policy

1. Personally Identifiable Information

We may collect personally identifiable information in a variety of ways, including but not limited to when you:

• Visit our website

• Register for an account

• Request information or services

• Fill out a form related to our services

• Purchase a product or service

• Contact us for support or inquiries

You may be asked for information such as your name, email address, phone number, company name, billing information, or other relevant details, only when appropriate. We collect such information only if you voluntarily submit it.

You may refuse to provide personal information; however, doing so may prevent you from engaging in certain activities or accessing certain services.

Sociofrank Media does not sell, rent, or trade your personal information to third parties.

2. Non-Personally Identifiable Information

We may collect non-personally identifiable information whenever users interact with our website or services. This information may include:

• Browser type

• Device type

• Operating system

• IP address

• Technical and usage-related information

This data helps us understand how our users interact with our services and enables us to improve performance, usability, and security. The extent of information collected depends on the device and browser settings you use.

3. Cookie Policy

Sociofrank Media and certain third-party services integrated into our platform may use cookies and similar technologies to enhance your experience.

Cookies may be used to:

• Remember user preferences

• Enable core site functionality

• Track website analytics and performance

• Support marketing and advertising efforts

You can choose to disable or delete cookies through your browser settings. Please note that disabling cookies may affect the functionality of certain features or services on our website.

4. How Sociofrank Media Uses Collected Data

You are the primary owner and controller of your data. Sociofrank Media acts only as a data processor where applicable.

We may use the collected information for the following purposes:

1. To personalize user experience: To understand how users as a group use our services.

2. To improve our services: To enhance our website, offerings, and customer experience based on feedback and usage patterns.

3. To improve customer support: To respond efficiently to inquiries, support tickets, and service requests, including communication via email or phone.

4. To send communications: To provide updates, newsletters, marketing communications, or information you have opted in to receive. You may unsubscribe at any time using the instructions included in such communications.

5. For legal and administrative purposes: Including billing, account management, compliance with legal obligations, and prevention of fraud or misuse.

If we intend to use your information for any purpose not listed above, we will request your explicit consent beforehand.

5. Sharing and Disclosure of Information

Sociofrank Media may share your information only under the following circumstances:

1. At your request: When you request access to or export of your data.

2. Legal compliance: When required by law, regulation, legal process, or governmental request.

3. Enforcement and protection: To investigate, prevent, or take action regarding illegal activities, fraud, or threats to safety.

4. With your consent: When you explicitly authorize us to share your information.

5. Third-party service providers: We may work with trusted third-party providers to deliver services such as payment processing, analytics, communication, or customer support. These providers access data only as necessary and under strict confidentiality and data protection obligations.

To the best of our knowledge, our service providers comply with applicable data protection regulations, including GDPR.

6. Opting Out of Communications

You may opt out of receiving marketing communications from Sociofrank Media at any time:

• Email communications: Use the unsubscribe link provided at the bottom of our emails.

• SMS or phone communications: Contact us at support@sociofrank.com to request removal from messaging lists.

Transactional or service-related communications may still be sent when necessary.

7. Third-Party Applications and Services

Sociofrank Media may recommend or integrate third-party tools or services. If you choose to use these services, they may require access to certain personal data.

Please note that third-party services are governed by their own Privacy Policies and Terms of Service.
Sociofrank Media is not responsible for how third parties collect or use your data. We encourage you to review their policies before enabling or using such services.

8. Links to Third-Party Websites

Our website may contain links to third-party websites. Any information you provide on those websites is governed by their respective privacy policies. Sociofrank Media is not responsible for the privacy practices of external sites.

9. Access to Data by Employees

Sociofrank Media employees may access user data only when necessary for operational, diagnostic, troubleshooting, or support purposes. All employees are bound by confidentiality obligations and internal data protection policies.

10. Data Deletion

You may request deletion of your personal data at any time by contacting us.

Data deletion requests may be declined or delayed under certain circumstances, including:

• Ongoing contractual or service obligations

• Data required for continued operation of services

• Legal disputes or regulatory requirements

Once deletion is approved, data will be securely deleted or anonymized within a reasonable timeframe.

11. Data Retention and Security

Sociofrank Media uses reputable hosting and infrastructure providers to store data securely. We implement appropriate technical and organizational measures to protect personal information.

While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security but will respond promptly to any data security incidents in accordance with applicable laws.

Retention Periods

• Account information: Retained until account deletion or a valid deletion request is processed.

• Marketing preferences: Retained until you unsubscribe or request deletion.

• Analytics and cookie data: Retained for a limited period unless deleted earlier by the user.

12. Changes to This Privacy Policy

Sociofrank Media reserves the right to update this Privacy Policy at any time. Changes will be posted on our website and, where appropriate, communicated via email. We encourage you to review this policy periodically.

13. Data Protection Officer and Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Email: privacy@sociofrank.com
Support Email: support@sociofrank.com
Address: 3421 Lesser Dr Newbury Park, CA 91320

14. User Rights (EU & Applicable Jurisdictions)

Depending on your location, you may have rights including:

• Access to your personal data

• Correction of inaccurate data

• Deletion of your data

• Restriction or objection to processing

• Data portability

To exercise your rights, please contact us using the details above.

15. Contacting Us

For any questions regarding this Privacy Policy, please contact:

Sociofrank Media
Website: https://sociofrank.com/
Email: support@sociofrank.com